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Case Study · HVAC · Abilene, TX

From 6 Calls a Month to 12 a Week.

How a second-generation HVAC contractor in Abilene went from page-three obscurity to owning the Google Maps 3-pack — and built a lead system that runs without them.

Ace HVAC ServicesAbilene, TX
Headline Result
312%

increase in Google Maps visibility

90 days
12+booked jobs per week from search

TL;DR — Ace HVAC was invisible in local search. In 90 days we rebuilt their digital foundation, owned the Maps 3-pack across Abilene, and tripled their weekly booked jobs.

Client
Ace HVAC Services
Industry
Residential & Commercial HVAC
Location
Abilene, TX (+ Taylor County)
Timeline
90-day build + ongoing
Services
Local SEO · GBP · Website · AI Automations
Headline Result
+312% Maps visibility in 90 days
The Client

A 20-Year Operator With a 2015 Website.

Ace HVAC has been installing and servicing heating and air conditioning systems across Abilene and the Big Country since 2003. Mike and his team of seven technicians have a sterling reputation offline — repeat customers, word-of-mouth referrals, and some of the best reviews in Taylor County. Online, they were functionally invisible. A dated WordPress site, a half-completed Google Business Profile, and no system for capturing the hundreds of "HVAC near me" searches happening in their market every month.

At a Glance
  • 2nd-generation family business serving Abilene for 20+ years
  • 7-technician team covering a 45-mile service radius
  • Strong offline reputation, weak online presence
  • Zero organic lead system before engagement
The Challenge

The Problem: Great Work. Wrong Search Results.

Mike wasn't losing work to better HVAC companies — he was losing it to companies that understood Google. His Business Profile was unclaimed. His site had no local schema, no city pages, no reviews strategy. When an Abilene homeowner typed "AC repair near me" at 2 p.m. in August, Ace HVAC showed up on page three of results, below two out-of-market lead-gen aggregators and a 4-month-old competitor with half the experience but triple the reviews.

6
Google-sourced calls per month
#18
avg. rank for core keywords
23
total Google reviews
0
city-targeted landing pages

We knew we were better than the guys beating us. We just had no idea why customers weren't finding us — and no one could explain it in a way that didn't sound like a pitch.

The Strategy

The Strategy: Engineer the System Google Rewards.

We didn't sell Mike an SEO report. We diagnosed every ranking signal Google uses for local HVAC queries, mapped exactly where Ace was losing, and built a four-pillar system to win those searches and convert them into booked jobs.

Pillar 01

Own the Maps 3-pack

Full Google Business Profile rebuild — categories, services, service areas, photos, posts, Q&A. Paired with citation cleanup across 50+ directories and a review-generation flow that took them from 23 reviews to 180+ in 90 days.

Pillar 02

Build a Conversion-First Website

Rebuilt the site on a modern, fast framework with geo-targeted landing pages for Abilene, Sweetwater, Anson, and Merkel. Click-to-call sticky CTAs, emergency-service schema, and a trust-heavy design that turned visitors into calls.

Pillar 03

Geo-Targeted Local SEO

City-specific content, LocalBusiness + Service schema, hyper-local internal linking, and Core Web Vitals optimization. Every signal aligned to tell Google: Ace HVAC is the answer in Taylor County.

Pillar 04

AI Automations That Never Miss a Lead

Missed-call text-back, instant-quote chatbot, review-request automation, and a lightweight CRM that routed every inbound signal — call, form, chat — to the right tech within 60 seconds.

Facing the same problem as Ace HVAC Services?

Book a free 30-minute strategy call. We'll map the same kind of system for your business — no pitch, no pressure.

Execution

How We Executed It.

A 90-day build phase, then monthly optimization. No fluff — every week had a deliverable Mike could point at.

01

Audit & Diagnostic

Week 1

Full technical SEO, GBP health check, citation audit, review profile, competitor gap analysis. Delivered as a single document Mike could read in 15 minutes.

02

Foundation Build

Weeks 2–5

New website architecture, GBP rebuild, 50+ citation corrections, schema implementation, 4 city pages live, review flow deployed.

03

Automation Layer

Weeks 6–8

Missed-call text-back, AI chatbot, review-request automation, lead-routing CRM, and analytics dashboard — all connected and tested.

04

Rank & Optimize

Weeks 9–12 + ongoing

Weekly GBP posts, content expansion, authority link-building, and continuous on-page refinement. Month 3 onward: Maps pack ownership across core keywords.

Visual Proof

The Proof, Side by Side.

Before and after snapshots of the signals that actually move the needle.

Before
#18
Page 3 · not visible
After
#1
Maps 3-pack · #1
Google Maps 3-pack position for "HVAC repair Abilene TX"
Before
4.4
23 reviews
After
4.9
187 reviews
Google review profile growth
dashboard · monthly leads
Before
6 leads / mo
After
52 leads / mo
Monthly lead volume from organic search + GBP
Redesigned homepage preview
Redesigned homepage — mobile-first, emergency-service optimized
The Results

The Numbers.

90 days from kickoff to a complete transformation of every metric that matters — rankings, leads, revenue, and time spent chasing new business.

Headline Result
312%

increase in Google Maps visibility

90 days · vs. baseline
#1
Maps rank — 7 core keywords
from #18 avg
767%
increase in monthly leads
6 → 52
4.9★
Google review rating
from 4.4★
187
Google reviews
+164 in 90 days
$2.1M
attributed revenue (year 1)
projected
< 60s
avg. lead response time
was 4+ hours
Leads
Monthly Leads from Organic + Local Search
+767% vs. baseline
6
M-0
11
M-1
24
M-2
38
M-3
47
M-4
52
M-5

We were getting maybe 5 or 6 calls a month from Google before Key City. Now we're booking 3–4 jobs a week just from search. The system they built runs without us having to touch it. I don't think I've ever had a vendor actually deliver more than they promised — these guys did.

M
Mike T.
Owner, Ace HVAC Services
Case Study FAQ

Questions About This Project.

First meaningful movement — Maps visibility, profile views, increased calls — appeared inside the first 30 days. Significant ranking improvements solidified in months 2–3. By month 4, Ace HVAC was booking 12+ jobs per week from search alone.

Your Story, Next

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for Your HVAC Contractor?

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